PRIVACY POLICY
Effective date: June 1, 2025 | Last updated: June 1, 2025
Our Commitment to You
East Vancouver Mobile Detailing LLC ("we," "our," or "us") operates this website. We respect your privacy and are committed to protecting any personal information you share with us when booking a service, contacting us, or simply browsing our site. This policy explains what information we collect, how we use it, and your rights. By using our website, you agree to the practices described below.
1. Information We Collect
Information you provide directly:
Full name and contact details (phone number, email address)
Vehicle information (year, make, model, condition) for quoting purposes
Service preferences, preferred dates, and booking details
Messages or notes submitted through our contact or booking form
Information collected automatically:
Browser type, device type, and operating system
Pages visited, time on page, and referring URLs
IP address (used for analytics only, never sold or shared)
Cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use your information to:
Respond to inquiries and confirm service bookings
Provide quotes and schedule detailing appointments
Send service reminders or follow-up messages (only if requested)
Improve our website content and usability
Comply with applicable laws and regulations
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes — ever.
3. Sharing Your Information
We may share limited information only in these circumstances:
Service providers: Trusted tools that help us operate (email platforms, booking software, analytics). These providers are contractually required to protect your data.
Legal requirements: If required by law, court order, or to protect the rights and safety of our customers or business.
We do not share your information with advertisers or data brokers.
4. Data Retention
We retain your personal information only as long as necessary — typically for the duration of your customer relationship with us, plus a reasonable period for business and legal record-keeping. You may request deletion of your data at any time.
5. Cookies
Our website may use cookies to improve your experience. These include:
Essential cookies: Necessary for the website to function correctly.
Analytics cookies: Help us understand visitor behavior (e.g., Google Analytics). Data is anonymized and aggregated.
You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your data
Withdraw consent for how we use your information
7. Security
We take reasonable measures to protect your personal information from unauthorized access. Our website uses HTTPS encryption. No method of internet transmission is 100% secure, but we follow industry-standard practices.
8. Contact Us
East Vancouver Mobile Detailing LLC Vancouver, WA · Serving Clark County & surrounding areas Phone: 360-773-2564
9. Changes to This Policy
We may update this policy from time to time. We will revise the "Last updated" date at the top when we do. Continued use of our website after changes are posted means you accept the updated policy.
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